Welcome to Go Smart Sites ("we", "our", "us"). This Privacy Policy explains how we collect, use, and protect your information when you visit our website at www.gosmartsites.com or use any of our services, including smart websites, AI voice/chat automation, and appointment booking tools.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, fill out a form, or purchase a plan, we may collect:
Your name
Email address
Phone number
Business name
Job title or trade (e.g., roofer, plumber)
b. Usage Data
We collect data on how you interact with our website and services, such as:
Pages visited
Time spent on the site
Clicks and navigation behavior
Browser type and device used
c. Payment Information
If you purchase a plan, your payment is processed securely through third-party services (e.g., Stripe or PayPal). We do not store full credit card numbers on our servers.
2. How We Use Your Information
We use the information we collect to:
Provide and improve our website and services
Respond to inquiries or support requests
Set up and manage your Smart Website
Send important updates, appointment alerts, or service notices
Send occasional marketing emails (you may opt out anytime)
3. Cookies and Tracking Technologies
We use cookies and similar tools to:
Analyze website traffic
Remember your preferences
Improve user experience
You can choose to disable cookies through your browser settings, though some features may not function as intended.
4. How We Share Your Information
We do not sell or rent your personal information. We may share limited data with:
Trusted service providers (hosting, email, analytics)
Payment processors (only when you make a purchase)
Legal authorities if required by law
All third parties are required to maintain the confidentiality and security of your data.
5. How We Protect Your Data
We use industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Your Rights & Choices
You may request to:
Access or update your personal data
Delete your information from our system
Opt out of marketing emails at any time (link in the email footer)
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Children’s Privacy
Our services are not intended for anyone under the age of 18. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.